Just your first name — this is how Vera will refer to you on calls.
What's your business name?
What type of work do you do?
Select all that apply.
Plumber
Electrician
Builder
Carpenter / joiner
Painter / decorator
Roofer
Landscaper / gardener
Mechanic
Cleaner
Beauty / personal care
Other
Which areas do you cover?
Please list the towns, villages or areas you work in, so Vera knows which jobs are in your patch — e.g. "Barnstaple, Braunton, Ilfracombe and the surrounding villages".
Any qualifications or certificates?
Add any qualifications, certifications or accreditations you'd like Vera to mention — e.g. "Gas Safe", "NICEIC", "City & Guilds". Type one and press Enter or tap Add, then add as many as you like. Optional — skip if none apply.
Tell us about your business
This is the most important part — the more you give Vera here, the better she'll sound to your customers. Got a website? The easiest thing is to copy and paste your "About" page straight in here — I'll tidy it up. Otherwise, just tell her how you'd describe your business to a new customer: what you do, how long you've been going, what you're known for, how you like to work, anything that makes you different. A few good sentences here is what turns Vera from generic into genuinely yours. (Optional, but well worth a couple of minutes.)
Any services you don't take on?
Helps Vera filter out the wrong enquiries — e.g. "No gas work", "No commercial jobs". Leave blank if none.
Your website or social media page
Optional — if you've got one, it lets me gather more detailed information about your business so Vera knows her stuff. A website or a Facebook/Instagram page is fine — whatever your customers use to find you.
Your business number
The number customers call — calls will be diverted from this number to Vera.
Please enter a valid UK phone number (mobile or landline).
Mobile for call summaries
After every call, Vera will send you a text summary here.
Please enter a valid UK mobile number (texts can't be sent to a landline).
Email for call summaries
We'll also send a summary to your inbox after every call.
What are your working hours?
Select your working days and typical hours.
Days
Mon – Fri
Every day
Custom — pick my days
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Hours
9am – 5pm
8am – 5pm
8am – 6pm
7am – 5pm
7am – 6pm
Custom hours
From
:
To
:
Do you take emergency call-outs?
Yes — transfer urgent calls to me immediately
Yes — send me a message highlighted as urgent
No — standard enquiries only
Any numbers that should skip Vera?
Your "whitelist" — numbers that go straight through to you without speaking to Vera. Handy for family, friends, regular customers, important suppliers. Add as many as you like. You can add numbers any time via a link at the bottom of any summary email. Optional — skip if you'd rather everyone speaks to Vera.
Please enter a valid UK number.
One last thing
Please confirm you've read and accept our terms before we set Vera up for your business.
All done
You're all set, we'll take it from here.
Thanks for signing up to Proper Answer. We'll review your details and be in touch shortly to get Vera up and running for your business.